★★★★★
Matt provided an excellent service
“he gave us really good advice about our heating system taking into account our situation. I would definitely recommend him.”
Reliable stored hot water, repaired, serviced or upgraded.
Get reliable hot water with cylinder fault-finding, servicing and replacement from our experienced team.
Hot-water problems we can assess
01
No hot water
02
Hot water running out too quickly
03
Poor pressure at outlets
04
Discharge from safety pipework
05
Noisy operation
06
A cylinder due for annual servicing
Safe, qualified cylinder work
01
Tell us what you need
Send details of your cylinder and hot-water system and the work you have in mind.02
Agree the work and price
We check the requirements and explain your options before you book.03
We complete the work
Your engineer carries out the agreed work and tests the installation.04
Ready to use
We explain the controls, maintenance and any next steps before leaving.
The right route after assessment
Cylinder work varies significantly, so we confirm the fault, access and system arrangement before pricing.
Repair
Accessible components
Controls and components can often be repaired without replacing the complete cylinder.
Upgrade
Replacement when appropriate
We quote a suitable replacement when repair is not economical or capacity needs have changed.
What’s included
Included
- Fault assessment
- Safety-control checks
- Accessible component repair where agreed
- Servicing or replacement to the quoted scope
Separate or not covered
- Making access or removing surrounding finishes
- Network or communal-system work
- Unquoted pipework alterations
- Electrical work outside the agreed scope
G3-qualified unvented cylinder work
Unvented cylinders rely on correctly operating safety controls and must be worked on by suitably qualified engineers.
01
G3-qualified engineers
02
Expansion and safety controls
03
Hot-water performance diagnosis
04
Repair and replacement options
Your questions answered
Do unvented cylinders need servicing?
Annual servicing is recommended to check the safety controls and condition of the system.
Can you repair a cylinder rather than replace it?
Often, yes. We diagnose the fault and explain whether an accessible component repair is sensible.
Why is water discharging outside?
Discharge can indicate a safety or expansion-control issue and should be assessed rather than ignored.
Can you increase my hot-water capacity?
We can assess the property and usage, then quote a suitable upgrade if the existing cylinder is undersized.
Covering Ware, Hertford, Hoddesdon, Stevenage, Welwyn, Hitchin, Letchworth, Buntingford, Cheshunt and Broxbourne
Having trouble with your hot water?
Send the cylinder details and symptoms so we can identify the appropriate next step.